Refund and Returns Policy

1. Policy Duration:

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.

2. Return Eligibility:

To be eligible for a return, your item must be unused and in the same condition that you received it.
The item must also be in the original packaging.
A receipt or proof of purchase is required to complete your return.

3. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 7 days from the receiving of the return goods, and a credit will automatically be applied to your credit card or original method of payment.

4. Late or Missing Refunds:

First, check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank as there is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at

5. Sale Items:

Only regular priced items may be refunded. Sale items cannot be refunded.

6. Exchanges:

We only replace items if they are defective or damaged.
For an exchange, email us at and send your item to: 72 Hata’asiya st, Arad, Israel.

7. Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver.

8. Shipping Returns:

Return your product to: 72 Hata’asiya st, Arad, Israel.
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

9. Shipping Advice:

For customers returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance.
We require a tracking number for all returns to ensure the security and efficiency of the refund process.

10. Need Help?

Contact us at for questions related to refunds and returns.

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